FAQ

CUSTOM REQUESTS

I am able to create custom orders and special requests. Kindly submit your ideas via email.
To provide an accurate quote for the custom build, please include relevant images, sketches, and any other pertinent details.

Please be advised that there may be an additional charge for any alterations made to my original design.

WHAT IS YOUR LEAD TIME?

In general, my lead time fluctuates based on my workload at the time your order is placed. Please be aware that this is a one-person operation, and it takes time to craft each piece. A typical lead time ranges from 8 to 12 weeks.

WHAT FINISH IS USED?

I utilize an oil-based urethane finish that accentuates the inherent beauty of the wood while offering protection. Given the inherent uniqueness of each piece of wood, the resulting tones and grain patterns may exhibit variations. Colored stains are not applied. Although no finish can be considered entirely impervious to damage, this particular finish offers substantial long-term protection for the wood and is easily repairable in the future should any damage occur.

GENERAL CARE GUIDELINES

**DO NOT USE:**

* Chemicals

* Detergents

* Scrub sponges

* Steel wool

* These products can severely damage and discolor the surface.

**TO REMOVE DUST:**

* Use a clean microfiber cloth or feather duster. Rub in the direction of the grain for optimal results.

**QUICKLY CLEAN UP SPILLS:**

* Liquids will damage the wood. Always use coasters to prevent spills.

Policies

RETURN & EXCHANGE POLICY

Due to the custom, made-to-order nature of my work, returns and cancellations will not be accepted once your order is placed. 

SHIPPING POLICY

The shipping costs provided are applicable to the lower 48 states. Each item is securely transported in a custom wooden crate and is insured.

All deliveries are standard curbside freight. However, you can upgrade to white glove service for an additional fee.

Local pickup is also available at your convenience.

Upon shipment, you will receive an email notification with instructions on how to receive your order.